The Mandurah Houseboats Code of Conduct is designed to codify our thinking around what constitutes responsible social and ethical behaviour on the part of both employees and the owners of Mandurah Houseboats and to establish the obligations that we have to you as our guests, our fellow employees, suppliers and other stakeholders.
The Code of Conduct applies to owners and employees alike. It provides a framework of principles for how we wish to conduct business and deal with fellow employees, clients and suppliers. We feel that committing to paper how we expect employees to behave, with the utmost integrity and trustworthiness – upholding our ethical and professional standards, is the best way to ensure that everyone understands their obligations, not only to the company but to themselves.
Code of Conduct – Employee Obligations
We expect our employees to:
• Always act with integrity and professionalism.
• Be responsible in the use of business information, funds, equipment and facilities.
• Be considerate and respectful of our guests, fellow employees, the environment and others.
• Be fair, show courtesy, consideration and sensitivity in dealing with our guests, fellow employees and suppliers.
• Avoid conflicts of interest and whenever possible promote the interests of Mandurah Houseboats whilst always acting in the best interests of our guests.
• Perform all duties to the best of our abilities, with skill, honesty, care and diligence.
• Be punctual and reliable.
• Commit to observing safe working practices.
• Treat guests, members of the public, fellow employees and all other stakeholders with proper courtesy.
• Respect the property of our guests, Mandurah Houseboats and our colleagues.
• Observe confidentiality in relation to any information concerning guests, Mandurah Houseboats’ products, services, customers and stakeholders.
Code of Conduct – Mandurah Houseboats’ Obligations To Employees
Our employees can expect the company to:
• Be sensitive to personal issues which may affect employees from time to time.
• Provide employees with the resources required to perform their duties – including health and safety equipment.
• Create communication channels that allow employees to contribute to the development of ideas and the dissemination of useful information across the business.
• Reward employees appropriately for their work.
• Recognise merit and promote equal opportunity in the workplace.
• Cultivate a work environment that encourages mutual respect between employees.
• Offer access to training and other learning opportunities and provide feedback on performance.
• Not discriminate on the basis of gender, religion, race, physical disability, political affiliation, status as a parent or carer, or pregnancy.
• Abide by all relevant employment law.
• Ensure that any employee who raises a complaint or discloses an alleged breach of the code in good faith, while following correct reporting procedures, will not be disadvantaged or prejudiced.
